Support

Email: itsomtripathi@gmail.com

When you write in, include your device type (iOS/Android), app version, and a short description of what you were doing. Screenshots help a lot.

• Is my data backed up? By default everything stays on your device. If you turn on backup, your data is encrypted before it leaves your device.
• Can I export or delete my data? Yes. Use the Privacy Center in the app to export your logs or delete everything in one tap.
• Does the app diagnose PCOS? No. Coco PCOS Tracker is a self-tracking tool. It does not diagnose any condition or provide medical advice.
• How do I restore a subscription? On mobile, use the Restore Purchases option in app settings. Subscriptions are handled by the app store where you originally bought them.
• Why are predictions different this month? Predictions for irregular cycles are estimates based on your logged history. Large changes in symptoms, medication, or cycle length can shift them.

If something looks wrong, email us with the steps to reproduce it. We prioritize issues that affect data accuracy, app crashes, or backup failures.

We love hearing what would make tracking easier. Send your ideas to the same email. We cannot promise every request, but we read and log them all.

If you are experiencing a medical emergency, contact your local emergency services or a qualified clinician immediately. Support email is not monitored for urgent medical issues.